/*
  Staff Panel
  Direction artistique: editorial tech / premium operations
*/

*,
*::before,
*::after {
  box-sizing: border-box;
}

:root {
  --font-display: 'Segoe UI', 'Helvetica Neue', Arial, sans-serif;
  --font-body: 'Segoe UI', 'Helvetica Neue', Arial, sans-serif;
  --font-mono: Consolas, 'Courier New', monospace;

  --bg: #0f1722;
  --bg-soft: #121d2a;
  --surface: rgba(18, 29, 42, 0.84);
  --surface-strong: rgba(18, 29, 42, 0.96);
  --surface-muted: #172435;
  --surface-elevated: #1b2b3f;
  --line: rgba(148, 163, 184, 0.18);
  --line-strong: rgba(148, 163, 184, 0.3);
  --text: #eef4fb;
  --text-soft: #aab9cb;
  --text-faint: #6f8096;
  --accent: #f2b84b;
  --accent-strong: #ffd27b;
  --accent-ink: #2b1c00;
  --danger: #ff7b7b;
  --warn: #ffd166;
  --shadow-lg: 0 12px 32px rgba(3, 9, 18, 0.2);
  --shadow-md: 0 8px 20px rgba(3, 9, 18, 0.14);
  --radius-xl: 30px;
  --radius-lg: 22px;
  --radius-md: 16px;
  --radius-sm: 12px;
  --transition: 120ms ease;
}

html.panel-theme--light {
  --bg: #f3efe7;
  --bg-soft: #ece4d7;
  --surface: rgba(255, 251, 245, 0.88);
  --surface-strong: rgba(255, 252, 247, 0.98);
  --surface-muted: #f4ecdf;
  --surface-elevated: #fff8ef;
  --line: rgba(78, 57, 24, 0.12);
  --line-strong: rgba(78, 57, 24, 0.22);
  --text: #1d2430;
  --text-soft: #5d6878;
  --text-faint: #8a7660;
  --accent: #ab5f17;
  --accent-strong: #c9721d;
  --accent-ink: #fff5e5;
  --danger: #d34b4b;
  --warn: #a77214;
  --shadow-lg: 0 12px 32px rgba(86, 63, 31, 0.08);
  --shadow-md: 0 8px 20px rgba(86, 63, 31, 0.06);
}

html,
body {
  min-height: 100%;
  margin: 0;
  background: linear-gradient(180deg, var(--bg-soft) 0%, var(--bg) 42%, var(--bg) 100%);
  color: var(--text);
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
}

body::before {
  content: '';
  position: fixed;
  inset: 0;
  pointer-events: none;
  background-image: linear-gradient(rgba(255, 255, 255, 0.014) 1px, transparent 1px);
  background-size: 100% 84px;
  opacity: 0.18;
}

html.panel-theme--light body::before {
  background-image: linear-gradient(rgba(29, 36, 48, 0.03) 1px, transparent 1px);
  opacity: 0.12;
}

a {
  color: inherit;
}

code {
  font-family: var(--font-mono);
  font-size: 0.82em;
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid var(--line);
  padding: 0.16em 0.45em;
  border-radius: 999px;
}

.screen[hidden],
.view[hidden] {
  display: none !important;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
}

.muted {
  color: var(--text-soft);
}

.small {
  font-size: 12px;
}

.eyebrow {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--accent);
}

html.panel-theme--light .eyebrow {
  color: var(--accent);
}

#app {
  min-height: 100dvh;
}

.screen-login {
  min-height: 100dvh;
  padding: 24px;
}

.login-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.2fr) minmax(320px, 480px);
  min-height: calc(100dvh - 48px);
  border: 1px solid var(--line);
  border-radius: 36px;
  overflow: hidden;
  background: rgba(255, 255, 255, 0.02);
  box-shadow: var(--shadow-lg);
}

.login-showcase {
  position: relative;
  display: flex;
  align-items: flex-end;
  min-height: 100%;
  padding: 48px;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.025), rgba(255, 255, 255, 0));
}

.login-showcase::after {
  content: 'OPERATIONS';
  position: absolute;
  right: -24px;
  top: 28px;
  font-family: var(--font-display);
  font-size: clamp(4rem, 11vw, 9.5rem);
  font-weight: 700;
  letter-spacing: -0.08em;
  color: transparent;
  -webkit-text-stroke: 1px rgba(255, 255, 255, 0.08);
  opacity: 0.9;
}

html.panel-theme--light .login-showcase::after {
  -webkit-text-stroke-color: rgba(29, 36, 48, 0.12);
}

.login-showcase-inner {
  position: relative;
  z-index: 1;
  max-width: 640px;
}

.login-title {
  margin: 18px 0 14px;
  font-family: var(--font-display);
  font-size: clamp(2.7rem, 5vw, 5.6rem);
  line-height: 0.96;
  letter-spacing: -0.07em;
}

.login-copy {
  max-width: 34rem;
  margin: 0;
  color: var(--text-soft);
  font-size: 15px;
}

.login-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  margin-top: 30px;
}

.metric-card {
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background: rgba(255, 255, 255, 0.03);
}

.metric-card strong {
  font-size: 1.35rem;
  font-weight: 700;
}

.metric-label,
.metric-note {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.metric-note {
  color: var(--text-soft);
}

.login-form-wrap {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 38px;
  background: var(--surface-strong);
}

.login-card {
  width: 100%;
  max-width: 360px;
  padding: 30px;
  border: 1px solid var(--line);
  border-radius: 28px;
  background: var(--surface);
  box-shadow: var(--shadow-md);
}

.login-card-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 28px;
}

.login-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.04);
  color: var(--text-soft);
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.09em;
  text-transform: uppercase;
}

.login-chip::before {
  content: '';
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: var(--accent);
  box-shadow: 0 0 14px rgba(242, 184, 75, 0.65);
}

.login-card-title {
  margin: 14px 0 10px;
  font-family: var(--font-display);
  font-size: 2.15rem;
  line-height: 1;
  letter-spacing: -0.06em;
}

.login-hint {
  margin: 0 0 16px;
  color: var(--text-soft);
  font-size: 13px;
}

.login-card input,
.profile-toolbar input,
.profile-toolbar textarea,
.field textarea,
.select {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.045);
  color: var(--text);
  font: inherit;
  transition: border-color var(--transition), background var(--transition), transform var(--transition);
}

.login-card input,
.profile-toolbar input,
.select {
  min-height: 46px;
  padding: 0 14px;
}

.profile-toolbar textarea,
.field textarea,
.login-card textarea {
  padding: 12px 14px;
}

.login-card input:focus,
.profile-toolbar input:focus,
.profile-toolbar textarea:focus,
.field textarea:focus,
.select:focus {
  outline: none;
  border-color: var(--accent);
  background: rgba(255, 255, 255, 0.07);
  transform: translateY(-1px);
}

.error {
  margin: 0 0 14px;
  padding: 12px 14px;
  border: 1px solid rgba(255, 123, 123, 0.24);
  border-radius: 14px;
  background: rgba(255, 123, 123, 0.08);
  color: var(--danger);
  font-family: var(--font-mono);
  font-size: 12px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 42px;
  padding: 0 16px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.05);
  color: var(--text);
  font-family: var(--font-body);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition:
    border-color var(--transition),
    background var(--transition),
    color var(--transition),
    transform var(--transition),
    box-shadow var(--transition);
}

.btn:hover {
  transform: translateY(-1px);
  border-color: var(--line-strong);
  background: rgba(255, 255, 255, 0.08);
}

.btn:active {
  transform: translateY(0);
}

.btn:focus-visible,
.btn-theme-toggle:focus-visible,
.sidebar-item:focus-visible,
.ticket-grid .ticket-card:focus-visible,
.ticket-modal-close:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 3px;
}

.btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
}

.btn.primary {
  border-color: transparent;
  background: linear-gradient(135deg, var(--accent), var(--accent-strong));
  color: var(--accent-ink);
  box-shadow: 0 14px 32px rgba(242, 184, 75, 0.24);
}

.btn.primary:hover {
  box-shadow: 0 18px 40px rgba(242, 184, 75, 0.32);
}

.btn.ghost {
  background: rgba(255, 255, 255, 0.02);
}

.btn.danger {
  color: var(--danger);
  background: rgba(255, 123, 123, 0.07);
  border-color: rgba(255, 123, 123, 0.16);
}

.btn-login-main {
  width: 100%;
  min-height: 48px;
  margin-top: 4px;
}

.btn-theme-toggle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.04);
  color: var(--text-soft);
  cursor: pointer;
  transition: border-color var(--transition), background var(--transition), color var(--transition), transform var(--transition);
}

.btn-theme-toggle:hover {
  background: rgba(255, 255, 255, 0.08);
  color: var(--text);
  transform: translateY(-1px);
}

.theme-icon {
  width: 18px;
  height: 18px;
}

html.panel-theme--dark .theme-icon-moon,
html.panel-theme--light .theme-icon-sun {
  display: none;
}

.screen-app-shell {
  display: grid;
  grid-template-columns: 300px minmax(0, 1fr);
  gap: 20px;
  min-height: 100dvh;
  padding: 20px;
}

.sidebar,
.panel-surface,
.main-toolbar,
.ticket-modal-panel {
  border: 1px solid var(--line);
  background: var(--surface);
  box-shadow: var(--shadow-md);
}

.sidebar {
  position: sticky;
  top: 20px;
  display: flex;
  flex-direction: column;
  min-height: calc(100dvh - 40px);
  border-radius: 30px;
  padding: 22px;
}

.sidebar-top {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.sidebar-brand {
  display: flex;
  align-items: center;
  gap: 14px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--line);
}

.sidebar-brand-avatar {
  position: relative;
  width: 44px;
  height: 44px;
  overflow: hidden;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(242, 184, 75, 0.2), rgba(88, 166, 255, 0.2));
  border: 1px solid var(--line);
}

.sidebar-brand-avatar::before {
  content: '';
  position: absolute;
  inset: 0;
  border-radius: inherit;
  background: linear-gradient(135deg, rgba(255, 255, 255, 0.06), transparent);
}

.sidebar-staff-avatar-img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0;
  transition: opacity var(--transition);
}

.sidebar-brand-avatar--has-photo .sidebar-staff-avatar-img {
  opacity: 1;
}

.sidebar-title {
  font-family: var(--font-display);
  font-size: 1.15rem;
  letter-spacing: -0.05em;
}

.sidebar-sub {
  margin-top: 4px;
  font-family: var(--font-mono);
  font-size: 11px;
}

.sidebar-section-label,
.sidebar-theme-label,
.mini-title,
.sheet-section-title,
.field label,
.pager-meta,
.toolbar-meta,
.list-meta,
.main-kicker,
.log-meta-line,
.bubble-meta,
.wait {
  font-family: var(--font-mono);
}

.sidebar-section-label,
.sidebar-theme-label,
.mini-title,
.sheet-section-title,
.field label {
  font-size: 10px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--text-faint);
}

.sidebar-nav {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.sidebar-item {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  min-height: 48px;
  padding: 0 16px;
  border: 1px solid transparent;
  border-radius: 16px;
  background: transparent;
  color: var(--text-soft);
  font: inherit;
  text-align: left;
  cursor: pointer;
  transition: border-color var(--transition), background var(--transition), color var(--transition), transform var(--transition);
}

.sidebar-item:hover {
  background: rgba(255, 255, 255, 0.05);
  color: var(--text);
  transform: translateX(2px);
}

.sidebar-item.active {
  background: linear-gradient(135deg, rgba(242, 184, 75, 0.14), rgba(242, 184, 75, 0.05));
  border-color: rgba(242, 184, 75, 0.28);
  color: var(--text);
}

.sidebar-item-icon {
  width: 9px;
  height: 9px;
  border-radius: 999px;
  background: currentColor;
  opacity: 0.52;
}

.sidebar-spacer {
  flex: 1;
}

.sidebar-footer {
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.sidebar-theme-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.sidebar-logout {
  width: 100%;
}

.main-column {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.main-toolbar {
  position: sticky;
  top: 20px;
  z-index: 10;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 24px 26px;
  border-radius: 30px;
}

.main-heading,
.log-card-title,
.sheet-head h2 {
  margin: 0;
  font-family: var(--font-display);
  letter-spacing: -0.06em;
}

.main-heading {
  margin-top: 8px;
  font-size: clamp(2rem, 3vw, 3rem);
  line-height: 0.95;
}

.main-kicker {
  margin: 8px 0 0;
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--text-faint);
}

.main-refresh {
  min-width: 132px;
}

.view-panel {
  display: flex;
  flex-direction: column;
  gap: 16px;
  min-width: 0;
}

.panel-surface {
  border-radius: 28px;
  padding: 18px;
}

.panel-surface--filters {
  padding: 14px 16px;
}

.panel-surface--profile {
  padding: 18px;
}

.panel-surface--board {
  padding: 12px;
  min-height: 320px;
}

.toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 12px;
}

.profile-toolbar {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 12px;
  align-items: start;
}

.profile-toolbar textarea {
  min-height: 108px;
}

.mini-title {
  grid-column: 1 / -1;
  margin: 0 0 2px;
}

.select {
  min-width: 144px;
  appearance: none;
}

.chk-inline {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 42px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.04);
  color: var(--text-soft);
  cursor: pointer;
}

.chk-inline input[type='checkbox'] {
  accent-color: var(--accent);
}

.toolbar-meta,
.list-meta,
.pager-meta,
.log-meta-line,
.wait {
  font-size: 11px;
  letter-spacing: 0.06em;
  color: var(--text-faint);
}

.toolbar-meta {
  flex: 1 1 220px;
}

.view-meta-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.ticket-board {
  flex: 1;
}

.ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(290px, 1fr));
  gap: 14px;
  min-height: 0;
}

.ticket-grid .ticket-card {
  position: relative;
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 14px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 22px;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.05), rgba(255, 255, 255, 0.025)),
    var(--surface-muted);
  color: inherit;
  text-align: left;
  font: inherit;
  cursor: pointer;
  transition:
    transform var(--transition),
    border-color var(--transition),
    background var(--transition);
}

.ticket-grid .ticket-card::before {
  content: '';
  position: absolute;
  inset: 0;
  border-radius: inherit;
  background: linear-gradient(135deg, rgba(242, 184, 75, 0.12), transparent 40%);
  opacity: 0;
  transition: opacity var(--transition);
}

.ticket-grid .ticket-card:hover {
  transform: translateY(-2px);
  border-color: rgba(242, 184, 75, 0.32);
}

.ticket-grid .ticket-card:hover::before {
  opacity: 1;
}

.row-avatar {
  position: relative;
  z-index: 1;
  width: 42px;
  height: 42px;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(242, 184, 75, 0.28), rgba(88, 166, 255, 0.22));
  object-fit: cover;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--text);
}

.row-main,
.row-right {
  position: relative;
  z-index: 1;
}

.row-top {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.row-id,
.sheet-ticket-id {
  color: var(--accent);
  font-family: var(--font-mono);
}

.row-id {
  font-size: 12px;
  letter-spacing: 0.06em;
}

.row-sub {
  margin-top: 8px;
  color: var(--text-soft);
  font-size: 13px;
}

.row-last {
  margin-top: 8px;
  color: var(--text-faint);
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.06em;
}

.row-preview {
  margin-top: 12px;
  color: var(--text);
  font-size: 13px;
  line-height: 1.6;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.row-flags,
.sheet-flags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.row-flags {
  margin-top: 10px;
}

.sheet-flags {
  margin-top: 12px;
}

.row-right {
  display: flex;
  align-items: flex-start;
  justify-content: flex-end;
}

.row-unread-dot {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: var(--danger);
  box-shadow: 0 0 8px rgba(255, 123, 123, 0.45);
}

.badge,
.pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 26px;
  padding: 0 10px;
  border: 1px solid var(--line);
  border-radius: 999px;
  font-family: var(--font-mono);
  font-size: 10px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.badge.live,
.pill-sessions {
  border-color: rgba(242, 184, 75, 0.24);
  background: rgba(242, 184, 75, 0.12);
  color: var(--accent);
}

.badge.wait {
  border-color: rgba(255, 209, 102, 0.2);
  background: rgba(255, 209, 102, 0.12);
  color: var(--warn);
}

.badge.danger {
  border-color: rgba(255, 123, 123, 0.24);
  background: rgba(255, 123, 123, 0.12);
  color: var(--danger);
}

.badge.done {
  opacity: 0.55;
}

.empty {
  display: grid;
  place-items: center;
  min-height: 220px;
  border: 1px dashed var(--line-strong);
  border-radius: 24px;
  color: var(--text-faint);
  font-family: var(--font-mono);
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.pager {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
}

.pager--inside {
  padding-top: 16px;
}

.log-card {
  padding: 0;
  overflow: hidden;
}

.log-card-head {
  padding: 22px 22px 16px;
  border-bottom: 1px solid var(--line);
}

.log-card-title {
  margin-top: 12px;
  font-size: clamp(1.5rem, 2vw, 2rem);
}

.log-card-desc {
  max-width: 52rem;
  margin: 10px 0 0;
}

.log-card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 14px;
}

.table-wrap {
  overflow-x: auto;
}

.log-table-wrap {
  max-height: min(62vh, 640px);
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-family: var(--font-mono);
  font-size: 12px;
}

.data-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: var(--surface-elevated);
  color: var(--text-faint);
  font-size: 10px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.data-table th,
.data-table td {
  padding: 14px 18px;
  text-align: left;
  border-bottom: 1px solid var(--line);
}

.data-table tbody tr:hover {
  background: rgba(255, 255, 255, 0.035);
}

.data-table .col-num {
  text-align: right;
}

.log-table .ua-cell {
  max-width: 320px;
  word-break: break-word;
}

body.ticket-modal-open {
  overflow: hidden;
}

.ticket-modal {
  position: fixed;
  inset: 0;
  z-index: 50;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
  pointer-events: none;
}

.ticket-modal[aria-hidden='false'] {
  pointer-events: auto;
}

.ticket-modal-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(6, 10, 18, 0.64);
  opacity: 0;
  transition: opacity var(--transition);
}

.ticket-modal[aria-hidden='false'] .ticket-modal-backdrop {
  opacity: 1;
}

.ticket-modal-panel {
  position: relative;
  z-index: 1;
  width: min(100%, 720px);
  max-height: min(92dvh, 920px);
  border-radius: 32px;
  overflow: hidden;
  opacity: 0;
  transform: translateY(12px) scale(0.985);
  transition: opacity var(--transition), transform var(--transition);
}

.ticket-modal[aria-hidden='false'] .ticket-modal-panel {
  opacity: 1;
  transform: translateY(0) scale(1);
}

.ticket-modal-body {
  overflow-y: auto;
  max-height: inherit;
  padding: 34px 28px 28px;
}

.ticket-modal-close {
  position: absolute;
  top: 16px;
  right: 16px;
  z-index: 2;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--text-soft);
  cursor: pointer;
}

.sheet-head {
  padding-right: 44px;
  margin-bottom: 18px;
}

.sheet-head h2 {
  font-size: clamp(1.65rem, 2.4vw, 2.3rem);
  line-height: 0.98;
}

.sheet-meta {
  margin-top: 8px;
  color: var(--text-soft);
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.05em;
}

.sheet-product,
.banner,
details.action,
.bubble,
.field textarea {
  border-radius: 18px;
}

.sheet-product {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 18px;
  padding: 16px 18px;
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.04);
}

.sheet-product-name {
  font-weight: 700;
}

.sheet-product-price {
  color: var(--text-soft);
  font-family: var(--font-mono);
}

.sheet-section {
  margin-bottom: 18px;
}

.sheet-section-title {
  margin-bottom: 6px;
}

.sheet-section-hint {
  margin: 0 0 12px;
  color: var(--text-soft);
}

.banner {
  margin-bottom: 18px;
  padding: 14px 16px;
  border: 1px solid rgba(255, 123, 123, 0.24);
  background: rgba(255, 123, 123, 0.08);
  color: var(--danger);
  font-family: var(--font-mono);
}

.timeline {
  display: flex;
  flex-direction: column;
  gap: 12px;
  max-height: min(44dvh, 420px);
  overflow-y: auto;
  padding-right: 2px;
}

.timeline-empty {
  padding: 24px;
  border: 1px dashed var(--line);
  border-radius: 18px;
  color: var(--text-faint);
  text-align: center;
  font-family: var(--font-mono);
}

.bubble {
  max-width: min(100%, 36rem);
  padding: 14px 16px;
  border: 1px solid var(--line);
}

.bubble--client {
  align-self: flex-start;
  background: rgba(255, 255, 255, 0.04);
}

.bubble--staff {
  align-self: flex-end;
  background: rgba(242, 184, 75, 0.1);
  border-color: rgba(242, 184, 75, 0.22);
}

.bubble-meta {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 8px;
  font-size: 10px;
  color: var(--text-faint);
}

.bubble-who {
  color: var(--text-soft);
}

.bubble-body {
  white-space: pre-wrap;
  word-break: break-word;
}

.bubble-media {
  color: var(--text-soft);
  font-style: italic;
}

.field {
  margin-bottom: 16px;
}

.field label {
  display: block;
  margin-bottom: 8px;
}

.field textarea {
  min-height: 104px;
}

.row-btns {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 10px;
}

details.action {
  margin-top: 12px;
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.03);
  overflow: hidden;
}

details.action summary {
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--text-soft);
}

details.action summary::-webkit-details-marker {
  display: none;
}

details.action summary::after {
  content: '+';
  float: right;
  color: var(--accent);
}

details.action[open] summary::after {
  content: '-';
}

details.action .inner {
  padding: 0 18px 18px;
}

.pay-line {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-bottom: 18px;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.03);
  font-family: var(--font-mono);
  font-size: 12px;
}

a.tg {
  color: var(--accent);
  text-decoration: none;
}

a.tg:hover {
  text-decoration: underline;
}

.toast {
  position: fixed;
  left: 50%;
  bottom: max(18px, env(safe-area-inset-bottom));
  transform: translateX(-50%);
  z-index: 100;
  max-width: min(92vw, 420px);
  padding: 14px 16px;
  border: 1px solid var(--line-strong);
  border-radius: 18px;
  background: var(--surface-strong);
  box-shadow: var(--shadow-md);
  font-family: var(--font-mono);
  font-size: 12px;
  text-align: center;
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation: none !important;
    transition: none !important;
    scroll-behavior: auto !important;
  }
}

.toast.ok {
  border-color: rgba(242, 184, 75, 0.28);
}

.toast.err {
  border-color: rgba(255, 123, 123, 0.22);
  color: var(--danger);
}

@media (max-width: 1080px) {
  .screen-app-shell {
    grid-template-columns: 1fr;
  }

  .sidebar,
  .main-toolbar {
    position: static;
  }

  .sidebar {
    min-height: auto;
  }
}

@media (max-width: 920px) {
  .screen-login {
    padding: 14px;
  }

  .login-layout {
    grid-template-columns: 1fr;
    min-height: calc(100dvh - 28px);
  }

  .login-showcase {
    min-height: 360px;
    padding: 28px;
  }

  .login-form-wrap {
    padding: 24px;
  }
}

@media (max-width: 720px) {
  .screen-app-shell {
    padding: 12px;
    gap: 12px;
  }

  .main-toolbar,
  .panel-surface,
  .sidebar,
  .ticket-modal-panel {
    border-radius: 24px;
  }

  .main-toolbar {
    flex-direction: column;
    align-items: flex-start;
    padding: 20px;
  }

  .main-refresh {
    width: 100%;
  }

  .sidebar {
    padding: 16px;
  }

  .sidebar-nav {
    gap: 6px;
  }

  .sidebar-item {
    min-height: 44px;
  }

  .ticket-grid {
    grid-template-columns: 1fr;
  }

  .ticket-grid .ticket-card {
    grid-template-columns: auto 1fr;
  }

  .row-right {
    grid-column: 2;
    justify-content: flex-start;
  }

  .toolbar-meta {
    flex-basis: 100%;
  }

  .ticket-modal {
    padding: 8px;
    align-items: flex-end;
  }

  .ticket-modal-panel {
    width: 100%;
    max-height: 94dvh;
    border-radius: 26px 26px 0 0;
  }

  .ticket-modal-body {
    padding: 28px 18px 18px;
  }

  .row-btns .btn {
    width: 100%;
  }
}
